Privacy Policy

Privacy Policy for Gloova Store

Effective Date: March 10, 2026

Introduction

At Gloova Store (accessible from gloovastore.com), we are committed to protecting the privacy and security of our customers. This comprehensive Privacy Policy document contains types of information that are collected and recorded by Gloova Store and how we use it. We operate in accordance with the best practices of data protection to ensure your “Glow Journey” is safe and transparent.

1. The Scope of This Policy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Gloova Store. This policy is not applicable to any information collected offline or via channels other than this website.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please discontinue the use of our services immediately.

3. Information We Collect in Detail

A. Information You Provide Directly

Account Registration: When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Purchase & Transaction Data: To process your orders for Skin Care, Hair Care, or K-Beauty products, we collect billing and shipping addresses, and contact details.
Communication: If you contact us directly via our Contact Us page or email (Gloovastore@gmail.com), we may receive additional information about you such as the contents of the message and/or attachments you may send us.

B. Information Collected Automatically

Log Files: Gloova Store follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
Cookies and Web Beacons: Like any other professional e-commerce website, Gloova Store uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited.

4. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and product catalog.
Improve, personalize, and expand our website’s user experience (UX).
Understand and analyze how you use our website to offer better product recommendations.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Process your transactions and send you related information, including purchase confirmations and invoices.
Find and prevent fraud to ensure a secure shopping environment.

5. Third-Party Privacy Policies

Gloova Store’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Payment Gateways: We use encrypted third-party payment processors to handle financial transactions. We do not store or collect your payment card details.
Shipping Partners: Your name, address, and phone number are shared with our logistics partners solely for the purpose of order fulfillment and tracking.

6. Data Retention Policy

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. GDPR & CCPA Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

8. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Gloova Store does not knowingly collect any Personal Identifiable Information from children under the age of 13.